Deposit and Withdrawal
Hassle-Free Deposit & Withdrawal
Our goal is to make global financial markets more accessible to you. This is why we simplified deposits and withdrawals as much as possible. We offer secure and fast online payment methods in multiple currencies.
Deposit
Dupoin offers you fast, easy and secure options for deposits and withdrawals. Dupoin takes all necessary and appropriate measures to protect its clients and ensure that all AML Regulations are strictly adhered to. Dupoin does not accept third-party deposit requests.
International Bank Transfer
Accepted currency: Multiple currencies
Deposit method: Bank transfer
Execution time: Your balance will be updated as soon as it is successfully verified with the bank. Please allow 2-4 business days for processing.
Cost: Your bank may apply extra transaction fees and we will only apply the amount which we receive.
Withdrawal
We offer a fast and convenient method for withdrawing funds from your account.
- Processing methodBank transfer
- Processing time2-4 working days
Please note that you can only withdraw funds from your trading account to a bank account held under your name. Dupoin is unable to facilitate funds transfers to or from third-party accounts.
*Important information:
1. All payments are subject to security checks and we may request more information from you before returning your funds, such as a screenshot of your bank statement or proof of identity.
2. We'll normally remit money in the same method and to the same place from which it was deposited. However, we may consider a suitable alternative at our absolute discretion.
3. International bank wire transfers may incur fees charged by your bank. Please check with your bank for more information.
FAQs
Depositing Funds
What accounts can I use to deposit?
You must use your own personal payment accounts for deposits. We will not accept direct payments or payments to third parties. All the information you can find in the Client Area.
Why did my deposit fail?
Failure to make a deposit usually occurs due to insufficient funds at the bank, restrictions from the bank, or the wrong bank account number. Please notice that withdrawals requested must be addressed to the holder of this trading account. We are unable to transfer your funds to a third party. If the reason for the deposit failure is not one of the ones mentioned above, please contact our support team for assistance.
Are there any fees for deposits?
Dupoin does not impose any charges on deposits. However, your bank may apply extra transaction charges, please refer to the actual amount received.
How long does it take for deposits to be credited to the account?
Your balance will be updated as soon as it is successfully verified with the bank. Please allow 2-4 business days for processing.
What deposit methods does the platform offer, and how can I deposit?
You can make deposits via bank transfer to our bank account in USD, EUR, or GBP.
Withdrawing Funds
Are there any withdrawal fees?
Dupoin does not impose any charges on withdrawals. However, international bank wire transfers may incur fees charged by your bank.
How long does it take for withdrawals to be processed?
Withdrawals are typically processed within 2-4 business days. However, for large withdrawal amounts, there might be some delays depending on the application time and the bank's processing time. The actual duration for interbank transfers will apply.
Can I submit a withdrawal request immediately after the deposit is credited to my account?
A waiting period of 24 hours is required after making a deposit before you can initiate a withdrawal.
What should I do if the withdrawal shows successful, but the funds have not arrived in my bank account?
Withdrawals typically take 2-4 business days to process.
Why did my withdrawal request fail?
It could be that your withdrawal request was incorrectly addressed to someone else other than the holder as we are unable to transfer funds to a third party. Your withdrawal request could also fail if there are insufficient funds available in your account. If you are still having difficulties, please contact our Customer Services and we will assist you as soon as possible.